Eventfixa (“Eventfixa”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.eventfixa.com, including any related media form, mobile website, or mobile application (collectively, the “Site”).
Please read this Privacy Policy carefully.
We reserve the right to update or modify this Privacy Policy at any time. Where changes are made, we will update the “Last Updated” date and may notify you via the Site. Changes take effect immediately upon publication. You are responsible for ensuring that the information you provide to us remains accurate and up to date.
We may collect information about you in various ways, including through forms, emails, cookies, web tokens, and other technologies.
Personally identifiable information such as your name, address, email address, phone number, age, gender, interests, and other demographic information that you voluntarily provide when you:
Register an account
Purchase tickets
Create or manage events
Subscribe to plans
Contact support
Participate in promotions or surveys
You are not obligated to provide personal information; however, failure to do so may limit access to certain features of the Site.
Information automatically collected by our servers, including:
IP address
Browser type
Operating system
Access times
Pages viewed
Interaction logs
Eventfixa does not store payment card details or financial information. All payment data is processed and stored securely by our third-party payment processors. You are encouraged to review their privacy policies for further details.
Device information such as mobile device ID, model, manufacturer, and general location data if you access the Site via a mobile device.
Information received from third-party services if you connect your Eventfixa account to them and grant permission.
Information you provide when participating in contests, giveaways, or surveys.
We use your information to provide a smooth, efficient, and personalized experience. Specifically, we may use your information to:
Provide event hosting and ticketing services
Customize hosting and ticketing plans
Create and manage events, subscriptions, and payments
Process purchases, payments, and refunds
Send event-related communications
Provide customer support
Deliver newsletters and promotional messages
Analyze usage trends and improve our services
Prevent fraud and protect against criminal activity
Resolve disputes and troubleshoot issues
Comply with legal obligations
We process personal data on lawful grounds, including:
Consent (which you may withdraw at any time)
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Protection of vital interests
Public interest or official authority where applicable
If you require further clarification regarding the legal basis for processing your data, please contact us at support@eventfixa.com.
Under applicable data protection laws, including regulations of the Nigeria Data Protection Commission (NDPC), you may have the right to:
Withdraw consent
Access personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Prevent direct marketing
Request data portability
Be notified of data breaches that may affect you
Lodge a complaint with a regulatory authority
We may request identification before processing such requests.
We may share your information in the following circumstances:
To comply with legal processes or protect rights, safety, and property.
With third-party vendors that perform services on our behalf (e.g., payment processors, hosting providers, email service providers, analytics providers).
With your consent, for promotional or marketing purposes.
In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the successor entity.
If you post content publicly on the Site, such information may be visible to other users.
We are not responsible for third-party privacy practices outside our control.
We may use cookies, web beacons, and tracking pixels to improve user experience and analyze Site traffic.
Most browsers accept cookies by default, but you can modify your browser settings to decline cookies. However, doing so may affect Site functionality.
We may also use analytics tools such as Google Analytics to understand user behavior and improve our services.
For more details, please refer to our Cookie Policy.
Our Site may contain links to third-party websites. Once you leave our Site, we are not responsible for the privacy or security of information you provide to third parties.
We implement administrative, technical, and physical safeguards to protect your personal data.
However, no online transmission or storage system is completely secure. You acknowledge that data shared online may be vulnerable to unauthorized access despite our reasonable efforts.
Eventfixa does not knowingly collect or market to individuals under the age of 18. If we become aware that we have collected data from a child under 18, we will take appropriate steps to delete such information.
In certain circumstances, we may transfer your personal data outside Nigeria. Where this occurs, we will implement appropriate safeguards in compliance with applicable data protection laws.
We retain personal data only for as long as necessary to:
Provide our services
Fulfill contractual obligations
Comply with legal and regulatory requirements
Unless otherwise required by law, personal data will not be retained longer than necessary. You may request deletion of your personal data, subject to legal obligations requiring retention.
You may:
Update your account information via account settings
Opt out of marketing communications
Request account deletion by contacting support
Certain information may be retained where legally required or for fraud prevention.
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Eventfixa Support
📧 support@eventfixa.com
🌐 www.eventfixa.com
By using Eventfixa, you agree to this Privacy Policy.